Consumer Protection

At JWC Legal, PLLC, we are everyday consumers just like you and your family — we have credit cards and make major purchases just like the clients that walk in our door with a consumer protection issue. For this reason, we have a complete understanding of the frustrations and feeling of helplessness that come with a consumer issue and are here to help. In today’s advertisement-heavy society, it is hard to determine what is legal and what is not when it comes to statements and product guarantees. Not to worry — we at JWC Legal, PLLC know exactly where that line is and what to do when it has been crossed.

Consumer protection is a broad term that includes everything from the limitations placed on creditors trying to collect an outstanding debt to the rights you have when you are sold a bad product to having your identity stolen. State and Federal consumer protection laws are designed to protect you from illegal situations such as the ones mentioned above and also to help you recover financially when you have been the victim of a scam or bad financial transaction. At JWC Legal, PLLC, we have years of experience helping our clients with their various consumer issues and can do the same for you. You have rights and should assert them, so don’t hesitate to give us a call today to set up your free consultation and learn more.

Some areas of consumer protection that JWC Legal can help you with include:

  • Federal Debt Collections Practices Act: Passed in the late '70s and intended to do away with abusive, deceptive and unfair debt collection tactics, we hear from clients all the time about their desire to put a stop to the endless and inappropriate communications from debt collectors. Sure, creditors can try to get outstanding debts back, but they can’t call you at inappropriate times (i.e. really early in the morning or late at night) or get in touch with you at work if you have told them not to. Shortly after you hire us for this issue, we will take steps to combat such forms of harassment. In addition, you may be eligible for compensation, depending on the specific facts of your case. 
  • Texas Deceptive Trade Practices Act: Did a false or misleading statement lead you to make a bad purchase? Then that vendor was in violation of the deceptive trade practices act, and you have a right to get all of your money back (and in some cases, much more!). Purchasing a product that does not do what the seller guaranteed it would is a classic example of this everyday violation. Everything from false advertising to price grouping following a disaster falls under the protection of this important consumer protection act, and if you feel like you have been a victim, don’t hesitate to give us a call today. 

Don’t let your frustrations with your consumer protection issue cause you to freeze — you have rights and can recover from the violations listed above in addition to other consumer protection issues. The moment you call JWC Legal, PLLC, you will begin learning how you might put an end to the problem and also begin working towards a financial resolution. We understand that this can be a confusing area of law, which is why we offer a free fifteen-minute phone consultation to all potential clients to answer any questions they may have about their legal case.

Our practice is centered on getting results for our clients. At JWC Legal, PLLC, we are here to help and have the experience you want fighting for your rights. Give us a call today at (469) 215-7209 — we look forward to working with you!